Got any questions, or need some help? We'd love to hear from you!

EZINK

Yes. You can swap tattoos anytime before your next billing cycle through your customer portal.Eligible products will show the &#x201C;Upgrade to Subscription &amp; Save&#x201D; option on the product page.

Yes. You can swap tattoos anytime before your next billing cycle through your customer portal. Eligible products will show the “Upgrade to Subscription & Save” option on the product page.

Can I swap tattoos in my subscription?

Subscriptions

How can I change the shipping address for my order?

Do you offer international shipping?

Do you offer express shipping?

How much does shipping cost?

How do I track my order?

How do I get my tracking number?

How long does delivery take?

Where is my order?

Shipping & Delivery

How do I cancel my order?

How do I change my order?

Order Management

My order is marked delivered but it's not here.

Tattoo didn’t last or work.

What do I do if I receive an incorrect or incomplete order?

What do I do if my item(s) arrives damaged?

Why can’t I track my order?

I think my order is lost in transit.

Forgot to add a promo code (but have already purchased).

My promo code isn’t working.

What if I have a reaction to the tattoo?

Order Issues & Assistance

What is an EZINK tattoo?

Do EZINK products expire?

How do I apply an EZINK tattoo?

How do I apply my sleeve tattoo?

How long will an EZINK tattoo last?

How do I get an EZINK tattoo off quicker?

What are the EZINK tattoo ingredients?

Can I use an EZINK tattoo as a stencil for a permanent tattoo?

Is EZINK cruelty-free?

Can I have coloured ink?

Are EZINK tattoos halal?

Product Information

Can I have multiple designs in one custom tattoo order?

How long do I have to wait for my custom tattoo?

Can I get a refund on my custom tattoo?

Custom Tattoos

What methods of payment do you accept?

How do I apply promo/discount codes?

Where do I get promo/discount codes?

How do I purchase a gift card?

How do I use a gift card for my purchase?

Payment & Discounts

What is your return/exchange policy?

Returns & Exchanges

Is EZINK safe?

Is EZINK safe for kids?

Are EZINK tattoos nut-free?

Safety

What types of bundles do you offer?

What exactly is included in each bundle?

Are all tattoos in a bundle full-size sleeves?

How much do I save with a bundle?

Can I customise a bundle or swap designs?

Can I use a discount code on a bundle?

Can I return part of a bundle?

What if something in my bundle arrives damaged?

Bundles

Why should I subscribe?

How much do I save?

How often will I receive my subscription?

Can I change how often I receive my tattoos?

Will I be reminded before I’m charged?

Can I cancel my subscription?

How do I manage my subscription?

How does the loyalty reward work?

Can I swap tattoos in my subscription?Updated a month ago