Got any questions, or need some help? We'd love to hear from you!

EZINK

<p dir="ltr"><span style="text-decoration:none;">If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos and your order details, and our team will assist you.</span></p>

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos and your order details, and our team will assist you.

What if something in my bundle arrives damaged?

Bundles

How can I change the shipping address for my order?

Do you offer international shipping?

Do you offer express shipping?

How much does shipping cost?

How do I track my order?

How do I get my tracking number?

How long does delivery take?

Where is my order?

Shipping & Delivery

How do I cancel my order?

How do I change my order?

Order Management

My order is marked delivered but it's not here.

Tattoo didn’t last or work.

What do I do if I receive an incorrect or incomplete order?

What do I do if my item(s) arrives damaged?

Why can’t I track my order?

I think my order is lost in transit.

Forgot to add a promo code (but have already purchased).

My promo code isn’t working.

What if I have a reaction to the tattoo?

Order Issues & Assistance

What is an EZINK tattoo?

Do EZINK products expire?

How do I apply an EZINK tattoo?

How do I apply my sleeve tattoo?

How long will an EZINK tattoo last?

How do I get an EZINK tattoo off quicker?

What are the EZINK tattoo ingredients?

Can I use an EZINK tattoo as a stencil for a permanent tattoo?

Is EZINK cruelty-free?

Can I have coloured ink?

Are EZINK tattoos halal?

Product Information

Can I have multiple designs in one custom tattoo order?

How long do I have to wait for my custom tattoo?

Can I get a refund on my custom tattoo?

Custom Tattoos

What methods of payment do you accept?

How do I apply promo/discount codes?

Where do I get promo/discount codes?

How do I purchase a gift card?

How do I use a gift card for my purchase?

Payment & Discounts

What is your return/exchange policy?

Returns & Exchanges

Is EZINK safe?

Is EZINK safe for kids?

Are EZINK tattoos nut-free?

Safety

What types of bundles do you offer?

What exactly is included in each bundle?

Are all tattoos in a bundle full-size sleeves?

How much do I save with a bundle?

Can I customise a bundle or swap designs?

Can I use a discount code on a bundle?

Can I return part of a bundle?

Why should I subscribe?

How much do I save?

How often will I receive my subscription?

Can I change how often I receive my tattoos?

Will I be reminded before I’m charged?

Can I cancel my subscription?

Can I swap tattoos in my subscription?

How do I manage my subscription?

How does the loyalty reward work?

Subscriptions

What if something in my bundle arrives damaged?Updated 4 months ago