If you need to cancel your order, you can contact us at hello@ezink.co and we will do our best to assist you. Provided your order has not yet been processed (packed) or shipped at our fulfilment centre, we will be happy to cancel your order as reques

If you need to cancel your order, you can contact us at&#xA0;hello@ezink.co&#xA0;and we will do our best to assist you.&#xA0;Provided your order has not yet been processed (packed) or shipped at our fulfilment centre, we will be happy to cancel your order as requested.&#xA0;If it has been processed or shipped, unfortunately we will no longer be able to cancel that for you.&#xA0;However, if once it arrives you still decide that you&#x2019;d like to cancel the order, we can certainly assist you with arranging a return for a refund.Please note that return shipping costs would be at the customer&#x2019;s expense, and a 15% restocking fee will be deducted from the refunded amount.

How do I cancel my order?

If you need to change or edit your order, you can contact us at hello@ezink.co and we will do our best to assist you. Provided your order has not yet been processed (packed) or shipped at our fulfilment centre, we will be happy to change your order a

If you need to change or edit your order, you can contact us at&#xA0;<a href="mailto:hello@ezink.co" style="text-decoration:none;">hello@ezink.co</a>&#xA0;and we will do our best to assist you.&#xA0;Provided your order has not yet been processed (packed) or shipped at our fulfilment centre, we will be happy to change your order as requested.&#xA0;If it has been processed or shipped, unfortunately we will no longer be able to change that over for you.&#xA0;However, if when it arrives you still would like to change those over, we can initiate an exchange for you instead.&#xA0;

How do I change my order?

Got any questions, or need some help? We'd love to hear from you!

EZINK

Order Management

How can I change the shipping address for my order?

Do you offer international shipping?

Do you offer express shipping?

How much does shipping cost?

How do I track my order?

How do I get my tracking number?

How long does delivery take?

Where is my order?

Shipping & Delivery

My order is marked delivered but it's not here.

Tattoo didn’t last or work.

What do I do if I receive an incorrect or incomplete order?

What do I do if my item(s) arrives damaged?

Why can’t I track my order?

I think my order is lost in transit.

Forgot to add a promo code (but have already purchased).

My promo code isn’t working.

What if I have a reaction to the tattoo?

Order Issues & Assistance

What is an EZINK tattoo?

Do EZINK products expire?

How do I apply an EZINK tattoo?

How do I apply my sleeve tattoo?

How long will an EZINK tattoo last?

How do I get an EZINK tattoo off quicker?

What are the EZINK tattoo ingredients?

Can I use an EZINK tattoo as a stencil for a permanent tattoo?

Is EZINK cruelty-free?

Can I have coloured ink?

Are EZINK tattoos halal?

Product Information

Can I have multiple designs in one custom tattoo order?

How long do I have to wait for my custom tattoo?

Can I get a refund on my custom tattoo?

Custom Tattoos

What methods of payment do you accept?

How do I apply promo/discount codes?

Where do I get promo/discount codes?

How do I purchase a gift card?

How do I use a gift card for my purchase?

Payment & Discounts

What is your return/exchange policy?

Returns & Exchanges

Is EZINK safe?

Is EZINK safe for kids?

Are EZINK tattoos nut-free?

Safety

What types of bundles do you offer?

What exactly is included in each bundle?

Are all tattoos in a bundle full-size sleeves?

How much do I save with a bundle?

Can I customise a bundle or swap designs?

Can I use a discount code on a bundle?

Can I return part of a bundle?

What if something in my bundle arrives damaged?

Bundles

Why should I subscribe?

How much do I save?

How often will I receive my subscription?

Can I change how often I receive my tattoos?

Will I be reminded before I’m charged?

Can I cancel my subscription?

Can I swap tattoos in my subscription?

How do I manage my subscription?

How does the loyalty reward work?

Subscriptions