Shipping & Delivery

How can I change the shipping address for my order?

If your order is still processing and has not been dispatched, you can request an update for your shipping address by contacting us at [email protected]. Please ensure to provide the new address details in your request too. Unfortunately, if the order h

Do you offer international shipping?

We offer standard and express options for both domestic and international deliveries. All shipping costs are stated at the checkout once an address has been added, and is shown before payment is taken. Please note, any custom or delivery fees that ma

Do you offer express shipping?

Yes, we offer express shipping!. When checking out, simply select the ‘Express Shipping’ option for your delivery. All shipping costs are stated at the checkout once an address has been added, and is shown before payment is taken. Please note, any cu

How much does shipping cost?

How do I track my order?

Once your order has been shipped, we will send out a shipping confirmation email to your provided email address. On this, you will have your tracking number and a link to the AusPost website. By following the link to the AusPost website, you’ll be ab

How do I get my tracking number?

Once your order has been shipped, we will send out a shipping confirmation email to your provided email address. On this, you will have your tracking number, as well as a link to track it directly with the courier. You can also enter the tracking num

How long does delivery take?

All orders are sent from our warehouse in Australia, and you can expect the following delivery timeframes:. International orders may be subject to customs processing and inspection. Customs can hold parcels for up to 12 business days (and sometimes l

Where is my order?

All orders are processed within 1-3 business days, due to things such as weekends, public holidays, and peak sales periods. If you aren’t able to locate your tracking number, it may be that your order has not yet shipped. Once your order has been shi