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If no one was home at the time of delivery, the courier may leave the package in a safe location. If your package has been marked as delivered, but you have not received it, please do the following:. On some occasions, packages may be marked as deliv
Our EZINK tattoos are designed to be easily applied and made to last, however we do understand issues can occur. If you experienced an issue with your EZINK Tattoo (e.g. premature fading) please send us an email at [email protected] with any relevant in
Whilst we carefully inspect all orders before they are shipped, in rare occasion there may be a mistake with an order - we're sorry! If you have received an incorrect or incomplete order, please contact us at [email protected] with any relevant informat
Whilst we ensure that all items and orders are checked by our quality control team before being sent out, unfortunately on rare occasions, damage may occur - we are deeply sorry if this is the case for you!. Please inspect your order upon delivery, a
If you aren’t able to locate your tracking number, it may be that your order has not yet shipped. All orders are processed within 1-3 business days, due to things such as weekends, public holidays, and peak sales periods. Once your order has been shi
Once your order has been shipped, we will send out a shipping confirmation email to your provided email address. On this, you will have your tracking number and a link to the AusPost website. By following the link to the AusPost website, you’ll be ab
If you have already ordered, but forgot to apply your promo/discount code, please contact us at [email protected] for assistance and we may be able to retroactively add that for you.
If your discount code is not working, please ensure to check the conditions of your promo/discount code, as it may not be applicable to all products or items. Please note, only one promo/discount code can be used per order. If you still need help app
Our products have been tested for product safety to ensure that they meet the cosmetic regulatory requirements. It is possible that EZINK formulations contain ingredients that you may not have used on your skin before. While it's rare, there's a smal